According to customer complaints about the hotel H5,Don't what about and our tour guide wait for the solution to customers in the lobby for half an hour every time after customer into the room.
If the room is dirty, customer can change a room. In Pattaya we had to share 2 hotel, because we have a lot of customer on that period and Trio hotel is a new hotel never received a complaint from customer. We we get to tell the complaint to the hotel, and next edit adjustment