A review of this growing and varied area of literature is beyond the scope of this chapter (c.f.Cooper and Zmud, 1990; Iivari, Hirschheim, & Klein, 2000; Kwon & Zmud, 1987). In general, some of the more consistent factors that have been found to influence technology acceptance include top management support, users’ attitudes and resistance toward change, and relative advantage of IS as perceived by user.