- Issue1: Cannot look up to find contact on device.
(chshen) please sign in on a 10.2.1 device using the same account which having problem on 10.3 device, and search for the same contact to confirm that it is the 10.3 problem rather an account issue, if so, log an issue into Jira. 10.3.0 Os is new, so a consistency check between 10.2.0 , 10.2.1 and 10.3.0 OS is recommended. I list the minimum info requirement in our wiki page for Jira creation.
Cisco Jabber client need the account from Cisco server which are on another BEs, details see our wiki page