I. Introduction
Quality of Work Life is the existence of a certain set of organizational conditions or practices. This
definition frequently argues that a high quality of work life exists when democratic management practices are
used, employee’s jobs are enriched, employees are treated with dignity and safe working conditions exist. In
recent years the phrase “Quality of life” has been used with increasing frequency to describe certain
environmental and humanistic values neglected by industrial productivity and economic growth. Within
business organizations attention has been focused on the Quality of human experience in the work place. At the
same time many firms have questioned their viability in increasingly competitive world markets. These dual
concerns have created a growing interest in the possibilities of redesigning the nature of work. Many current
organizational experiments seek to improve both productivity for the organization and the quality of working
life for its members.