If you haven’t found the answer to your question here, please feel free to contact us on support@pokerist.com
Common questions
What kind of Poker can I play with the app?
With our mobile and social app Pokerist Texas Poker you can play one of the most popular types of Poker- classic unlimited Texas Hold’em. You can either play at the table for chips or join tournaments.
On what platforms is Texas Poker available?
The Texas Poker app is available for iOS, Android, Windows Phone, Samsung Bada, Mac OS, Facebook, VK and Odnoklassniki. You can also play Texas Poker right now on Pokerist.com.
How to play Texas Poker?
To learn more about the rules and game interface please go to «Help» in the main menu or to the website section «How to play Poker». Carmen will tell you about Poker hands, bets and actions. Note: these are only basic skills of playing Poker that teach to play, not to win. To succeed you can go to «Academy» section on the website and find out more about game strategy and players’ behavior there as well as improve gaming skills. You can’t even imagine how breathtaking a thoughtful Poker versus an advanced opponent can be!
What is a multiscreen mode?
Multiscreen is a mode with four game screens available simultaneously. With multiscreen you can play in a standard mode, take part in a tournament and chat in the personal messages menu at the same time. This mode is available to all players in the Flash version and to Level 15+ players in the mobile version. In multiscreen mode the main menu, chat menu, lobby and tournaments are available automatically. You can switch it off in the setting menu.
How to use multiscreen mode?
You can switch to the multi-screen mode by tapping an icon in the upper right corner (both in iOS and Flash versions) – this icon also displays the sector you are in at the moment. To go to particular menu just tap the corresponding sector.On mobile devices you can switch the screens with your finger.
Why can’t I leave the multiscreen mode for one of the screens?
There might be a lock on. To unlock tap the lock sign in the middle of a screen. You can also fix the multiscreen mode display like this. This function is available only for Flash-version.
Where can I find game history?
The game history can be found on the “Notifications” tab in the personal messages menu. All your achievements and actions are displayed in the chronological sequence, beginning from the latest ones.
What is a «Lobby»?
Lobby is a game mode where you can watch currently active games and learn more about them (game speed, blinds’ size, number of seats at the table, etc.) and choose the table you’d like to join. Advanced players thoroughly study lobby, selecting the average bank and observing players’ behavior to get benefit in the game. Choosing a table in lobby is very important to choose the most appropriate game and increase your profit.
How can I raise the bet?
To raise the bet for an arbitrary amount tap «Raise» button and HOLD it. Pull the appeared slider up till the bet you need and leave it. Sometimes you can be asked to prove your bet with an additional tap.
How can I take part in tournaments?
Choose «Tournaments» in the main menu. You’ll be offered terms to agree to start the game. Notice that you can only take part in one tournament at a time.
Why am I being «kicked out» from the table and cannot join it?
This may be caused by an unstable Internet connection. When playing, please make sure your connection is stable.
What does a golden star next to Player’s nickname mean?
A star sign next to your fellow player’s nickname means that this user is on your friend list.
How can I save a screen shot and share it with my friends?
To save and share an extraordinary moment of the game please tap camera sign and choose one of the following options: save on your device, send via e-mail or post it on Facebook wall. If e-mail is not on the list check out whether e-mail is set on your device.
Creating a game profile
What is a guest account?
Registration is not needed to start playing. You can play as guest, but in this case your account will be linked to a certain device. If you would like to continue playing and have all your achievements and score saved, you will have to use this device. You will not be able to restore your guest account, if your device gets lost or broken.
Why do I need to register?
After getting registered you will be able to create your game profile. All your achievements, chips, coins and property will be stored in this profile. You will also be able to add friends and use this profile playing from all iOS or Android devices, social networks and game’s web-site.
How can I register in the game?
Please use the registration form provided in the game menu. You will have to enter your e-mail, password and nickname. If you wish, you can also upload your user pic. We suggest that you use a real email, in order we will be able to help you restore your password. If you have a social network profile, you can use it as a game profile.
I have a Roulettist profile, can I use it to play Pokerist Texas Poker?
Yes, you can. Pokerist Texas Poker and Roulettist have an integrated account. Please note that if you already have Roulettist account registered with a particular e-mail, you won’t be able to create a new account with it. In this case just log in to Pokerist with the same password.
How do I know my ID?
Your ID is of 9 or 10 digit number, indicated in your profile in the application or on the website. Please remember to provide your ID when contacting technical support.
Can I change my login?
Unfortunately, you cannot change your login. But you can register a new account and choose any other username.
How can I restore my password?
To restore your password please tap «Forgot your password?» link and enter your data in the form provided. We suggest that you use a real email. In case you have used non-existent email address or the address you have indicated is not available anymore, please use our contact form to receive any further instructions from our technical support.
Can I delete my account?
An account cannot be deleted. If you wish, you can create a new account. Please note that you can use up to 20 accounts on one device (including the guest account).
How can I enter my game profile settings?
To enter game profile, please tap the block with your userpic, name and balance in the main menu.
How can I change my nickname?
To change your nickname tap on your nickname in the profile settings (or pencil pic next to it) and enter a new one, than tap «Done»
How can I upload or change my userpic?
Tap on your current userpic in the game profile settings. Select «New» in the drop-down menu, then take a picture or choose a photo from your device gallery or another existing photo. If you logged in for the first time using your Facebook account, your Facebook avatar will be used.
How can I change my status?
Enter «Profile» in the main menu, then tap the line beyond your avatar and enter a new status. Leave this field empty, if you do not want anything to be displayed in the status field.
How can I determine my location?
«Location» indicates the region you are currently in. To update your location please tap corresponding icon in the game profile. To determine your location on the website profile please tap «Determine» next to «Location» in your ID line on the right from the userpic.
Why my location is not determined?
Please, make sure that the location settings on your device are activated and our application has access to it. If the location is not determined at specified settings, then try to reinstall the application and allow the determination of the location when you first start it.
What is a VIP- status?
VIP- status allows you to play at VIP-tables where your opponents are also VIP-players, changes game interface and makes some gifts free. You can buy the VIP status via the store menu.
How can I buy property?
You can buy property with chips or coins. Property does not change anything in the game process, but can indicate your game status. To buy property, please sign up to your account, tap «Property» and use purchase menu. You can give property to your friends or any user you like. To sell property please use a corresponding option in the game profile menu. Please take into account that you will get back only 10% of the price. When selling a property given to you by other players, you do not receive anything. Objects are just removed from your profile.
How can I buy gifts?
Sitting at the table please tap on the glass icon next to your userpic, then choose a gift. Gift will be displayed next to the player’s avatar. Property will be displayed in the corresponding tap of the user’s profile. Please note, that the gifts are temporary, unlike property that is permanent. The gifts last as long as you play at one table, or several days, if they are VIP gifts.
How can I give gifts to other players?
Tap glass or house icon next to player’s userpic. Choose the gift and confirm the purchase. To give gifts to all the players at the table please choose «buy for all» in the purchase menu.
What can I do, if I do no not like the gift sent to me?
In case you do not like the gift you have bought or you have been given, you can substitute it with a new one. Tap on the current gift (the spot where you usually see the glass icon), then choose a new one. Then it will be displayed next to your avatar. In the exactly same way you can substitute other player’s gift. Besides, gifts disappear when you exit the app. VIP gifts are the only exception.
Why can’t I buy alcohol and tobacco?
According to Facebook rules, users cannot buy alcohol and tobacco while playing in this social network.
What can I get achieves for?
Achieves is an indicator of your gaming progress. To look through the list of achieves please go to the profile and tap «Achiev’s». T