In addition to superior variety, Hermes Company offers one of the best customer services to
their buyers. Anyone who stops by a Hermes location will first be greeted by friendly and helpful
sales employees. They will assist the customer in finding the products he or she needs. Hermes’s
stores also offer many options for customers. They can ask to customize the items to meet their
desires. Hermes’s after-sale service is even better. Kelly is the name of Hermes’s most popular
handbag. “It has a lifetime warranty. You can send your handbag back to a Hermes workshop in
Paris at any time and it will be refitted and returned to you like new” (French Girlin Seattle, 2011).
This awesome service is the reason why customers keep coming back to Hermes even though their
products are extremely expensive compared to other brands