4. List positive and negative societal effects of the increased use of
information technology.
Positive societal effects:
• IT can provide opportunities for people with disabilities;
• IT can provide people with fl exibility in their work (e.g., work from anywhere, anytime);
• Robots will take over mundane chores;
• IT will enable improvements in healthcare.
Negative societal effects:
• IT can cause health problems for individuals;
• IT can place employees on constant call;
• IT can potentially misinform patients about their health problems.