- We should discuss the complaint about SCB guests with the group organizer. Khun Padcha the complainant, would also be offered a complimentary might on her next visit.
- We should revisit our policies on children under 16 years using the sauna in June with Corporate SOPS. Similarly we should consider how we dealt with unruly children at the Club house.
- Khun Kaniknun, Management Trainee, would be training in Sales Team in Bangkok until 8th July.
- All were reminded that assistance was requested for the big Cleaning Day on 29th June. An e-mail with key details had been sent and list of ‘manpower’should be sent by 3.00 P.M.
- Sheraton’s best available rate the following day was lower than ours at Baht 3,000.
- We were confident of a full – house overnight. Guest in Suites might be upgraded to the Presidential Suite.
- August pick-up remained painfully slow. We would revisit group business from the previous year.
- Brainstorming sessions on the future of Polo Bar would be organized at a convenient upcoming date.
- We had to take more care of cleanliness and cleaning Royal Dusit Hall.