upgrade to Priority Evidence Review.
QUESTIONS ABOUT MY RECORD
1) How do I know the status of my application?
You can check the status of your application at any time by logging into your account through our website at www.guinnessworldrecords.com/account/login and selecting your application. You can also submit an enquiry directly to the Records Management Team through your account by selecting your application and using the Correspondence function. This field will send your question directly to your Records Manager for review, and their response will appear in the same area of your application once it is ready. You will be notified by email when a response has been sent.
1) What can I do if I have questions about record guidelines or evidence?
These questions will need to be answered by our Records Management Team.
We advise you check and clarify any points of the guidelines you may be unsure about. This will help to reduce the chance of your application being rejected.
2) How do I contact my records manager?
You can contact our Records Management Team by email or telephone as follows:
In writing: We advise you contact your Records Manager by writing, this will ensure both parties have a written record of any questions and answers provided. You can send an email to our Records Management Team by logging onto your account at www.guinnessworldrecords.com/account/login, selecting your application and using the Correspondence area at the bottom of the page. This will send a message directly to your designated Records Manager. GWR will respond within two weeks, but aim to provide responses much quicker.