Pure pure, for akrabhunt, i've discussed with yuupay and this is their response:
I don't think the best way to write a letter or something got to do with your company. Please inform the client that to inform the bank that he wrote them wrongly and somehow got "confused" by writing up your company name, I dont want bank to find out more and go in depth about the transaction. This can be done because i have few transaction that it is wrongly entered.