“Approach” refers to how the organization addresses the criteria requirement in terms of the methods, tools and techniques used. The factor used to evaluate approach include the following:
Extent to which method, and techniques are appropriate for the requirement.
Extent to which method, tools and techniques and effective
Degree to which the approach:
Is systematic, integrated and consistently applies; and
Is based upon information that is objective and reliable.
Evidence of innovation, including significant and effective adaptation of approaches used in other applications or types of business