— Hello, XYZ Accounting? Could I speak to Craig Robinson please?
— Mr. Robinson's in a meeting right now. Can I put you through to his voice mail?
— No thanks. I'll try back later. I just have a couple of quick questions about deductions for my tax return.
— Oh, maybe another accountant could help you. I think Gina Bowers could answer your questions. Yes, she's in. Hold on a second; I'll transfer you.