The future health care work environment will pose some significant challenges for employers and employees. This study suggests that despite the sweeping changes in the health care system in the 1990s, it is still possible to maintain a reasonably satisfied workforce and reduce turnover and burnout. Health professionals enter their profession with a sense of mission, a desire to help others and contribute to society. Increasing workload by staff reductions and increases in productivity expectations results in a situation that can prevent individuals from attaining this sense of worthwhile accomplishment and achievement. Without these opportunities, nursing and allied health professionals are at risk for job dissatisfaction and potentially burnout, which would compromise further the shortages in the health care workforce.
Ultimately, high-quality patient care is the goal of all health care facilities, whether it be a hospital, clinic, or physician's office. Low turnover, low stress, and highly satisfied employees all contribute to a high-quality workplace. This study has shown that intrinsic factors, such as feelings of worthwhile accomplishment and personal growth, are better predictors of job satisfaction than extrinsic motivators, such as salary. Nursing and allied health professionals have jobs that contain numerous opportunities for personal growth and enrichment. Increasing workload as a method of achieving more cost-effective care has the potential to do just the opposite.
The future health care work environment will pose some significant challenges for employers and employees. This study suggests that despite the sweeping changes in the health care system in the 1990s, it is still possible to maintain a reasonably satisfied workforce and reduce turnover and burnout. Health professionals enter their profession with a sense of mission, a desire to help others and contribute to society. Increasing workload by staff reductions and increases in productivity expectations results in a situation that can prevent individuals from attaining this sense of worthwhile accomplishment and achievement. Without these opportunities, nursing and allied health professionals are at risk for job dissatisfaction and potentially burnout, which would compromise further the shortages in the health care workforce.
Ultimately, high-quality patient care is the goal of all health care facilities, whether it be a hospital, clinic, or physician's office. Low turnover, low stress, and highly satisfied employees all contribute to a high-quality workplace. This study has shown that intrinsic factors, such as feelings of worthwhile accomplishment and personal growth, are better predictors of job satisfaction than extrinsic motivators, such as salary. Nursing and allied health professionals have jobs that contain numerous opportunities for personal growth and enrichment. Increasing workload as a method of achieving more cost-effective care has the potential to do just the opposite.
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