Hi Yintho,
Thank you for contacting the Cisco Customer Service Team.
We received your mail and understand that the user profile 'rma@value.co.th' requires access to contract number 93225227.
Please note that the user profile 'rma@value.co.th' is already have access to the contract number 93225227. Hence we request you to advice the user to try access the same.
The issue has been resolved and we trust this is up to your satisfaction. We now proceed to close the service request. However, if you feel you are in need of additional assistance or action, please do let us know by replying to this email (including the original service request number in the subject). We will review the service request and take action on any outstanding issues.
Regards,
Asha S.
Agent ID : ashasrin
Profile Management Team
Cisco Customer Service