Employees must not only have the necessary skills but they must also have the freedom,
motivation, and initiative to use those skills effectively. The number of suggestions
per employee and the number of suggestions implemented per employee are
possible measures of motivation and empowerment. Suggestions per employee provide
a measure of the degree of employee involvement, whereas suggestions implemented
per employee signal the quality of the employee participation. The second measure also
signals to employees whether or not their suggestions are being taken seriously