It's traditional to start books with an introduction. Although I agree with that principle, I don't find it easy to introduce refactoring with a generalized discussion or definitions. So I start with an example. Chapter 1 takes a small program with some common design flaws and refactors it into a more acceptable object-oriented program. Along the way we see both the process of refactoring and the application of several useful refactorings. This is the key chapter to read if you want to understand what refactoring really is about.