Hello Stan, Barbara,
As I informed you that RMA is response by GM Thailand then all cost you must charge to RMA not GM Thailand / Chevrolet Sales Thailand.
Please do not use our PO or logistic account to send to RMA.
Khun Sureeporn , Stanley.
Since Snapon is using our logistic account to send EPC DVD to you ,this is not correct we will not pay any cost for RMA .
Could you please provide your logistic to Snapon? For the shipment which FedEx have been sent to you , please pay the logistic cost to Khun Yaowamal at FedEx.
Khun Yoawamal ,
Please contact to khun Sureeporn or Stanley.