CODE OF ETHICS & BUSINESS CONDUCT
Conflict of Interest
We must always act in the best interests of IHG and avoid any personal preference or
advantage. This includes situations where personal, family or financial interests conflict with
those of IHG, or where an employee holds an interest in an organisation seeking to do
business with the Group. If you encounter a potential conflict of interest you must disclose
the details and stand back from any related decision-making process. In addition, you
should avoid apparent conflicts of interest which occur where a reasonable observer might
assume there is a conflict of interest and, therefore, a loss of objectivity in your dealings on
behalf of the Group.
Relationships with Business Partners
It is in IHG’s best interests to establish mutually beneficial commercial relationships with our
guests, suppliers and business partners. Offering or accepting gifts, entertainment or
personal favours is only acceptable if their value is modest and the practice is consistent
with local business culture. You should not accept gifts, entertainment or favours which
might place you under any obligation or which would reasonably be viewed as influencing
business transactions. Any gift or hospitality of more than token value must be reported to
senior management who will determine whether it can be accepted.
Competition
The Group is committed to open, free and fair competition in all our markets. We will
compete vigorously but honestly, observing all competition and anti-trust laws. Guidance on
competition and anti-trust compliance can be found in regional competition law and anti-
trust compliance manuals and guidelines.
Fraud
We will not tolerate fraud of any description. You have an obligation to report any
suspicions of fraud in accordance with the Disclosure Procedures detailed at the end of this
Code.
Property, Assets and Resources
IHG resources must be protected and must not be used for personal gain. This includes
tangible assets such as stocks, equipment and cash, in addition to intangible items such as
intellectual property, computer systems and confidential information. Information held
within the Group such as business plans, pricing, financial data and guest details remain the
property of IHG and must not be disclosed outside the Group without prior permission. The
storage and use of guest data may be further subject to data privacy regulations which
must be complied with.
CODE OF ETHICS & BUSINESS CONDUCT
Conflict of Interest
We must always act in the best interests of IHG and avoid any personal preference or
advantage. This includes situations where personal, family or financial interests conflict with
those of IHG, or where an employee holds an interest in an organisation seeking to do
business with the Group. If you encounter a potential conflict of interest you must disclose
the details and stand back from any related decision-making process. In addition, you
should avoid apparent conflicts of interest which occur where a reasonable observer might
assume there is a conflict of interest and, therefore, a loss of objectivity in your dealings on
behalf of the Group.
Relationships with Business Partners
It is in IHG’s best interests to establish mutually beneficial commercial relationships with our
guests, suppliers and business partners. Offering or accepting gifts, entertainment or
personal favours is only acceptable if their value is modest and the practice is consistent
with local business culture. You should not accept gifts, entertainment or favours which
might place you under any obligation or which would reasonably be viewed as influencing
business transactions. Any gift or hospitality of more than token value must be reported to
senior management who will determine whether it can be accepted.
Competition
The Group is committed to open, free and fair competition in all our markets. We will
compete vigorously but honestly, observing all competition and anti-trust laws. Guidance on
competition and anti-trust compliance can be found in regional competition law and anti-
trust compliance manuals and guidelines.
Fraud
We will not tolerate fraud of any description. You have an obligation to report any
suspicions of fraud in accordance with the Disclosure Procedures detailed at the end of this
Code.
Property, Assets and Resources
IHG resources must be protected and must not be used for personal gain. This includes
tangible assets such as stocks, equipment and cash, in addition to intangible items such as
intellectual property, computer systems and confidential information. Information held
within the Group such as business plans, pricing, financial data and guest details remain the
property of IHG and must not be disclosed outside the Group without prior permission. The
storage and use of guest data may be further subject to data privacy regulations which
must be complied with.
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