The study indicated that three groups, which comprised
30% of the driving public, should be targeted:
Premium Speeders – outgoing, ambitious, competitive and detail orientated. They drive upmarket cars which make a statement* about them. Efficiency rules, plus fast pumps, quick access and payment.
Simplicity Seekers – loyal, caring and sensitive, frustrated with complexities of everyday life. Want simple easy transactions.
Safety Firsters – control orientated, confident people, like order and comfort of the familiar. Higher value on relationships and go out of their way* to stations that make them feel comfortable. Prefer to stay close to cars.