The Parties include:
Employers
Employees
Unions and professional associations
Government and state agencies
The Processes include:
Collective bargaining between unions and employers or employer associations
Industrial disputes and dispute resolution mechanisms
Employee participation at the workplace
The Outcomes include:
A collective agreement between employees (and their unions) and employers (and their associations)
A decision by a tribunal or conciliation committee that resolves a dispute
An agreement between employees and an employer on an issue at the workplace