This report is about cooperative education Created by aimed to study the possibility of improving the document of the Department Sea export company case study Kerry Freight. (Thailand) for the data and guidelines for education, improve the document. The principles, theories and tools used ECRS Microsoft Excel to improve document. By analyzing the cause of the problems from the fishbone diagram. Then the principle ECRS and Microsoft Excel come ใช้ปรับ cook to increase efficiency in the process of working.
The results showed that the process is a long period of time. Due to mistakes in the document has the wastage in paper consumption. And harder to find documents Department of their cause delay in work. It was also found that in the process of searching for that document. To have trouble disorganized, thus causing the delay. The mistakes that followed. And may affect to the other links between segments. The guiding principles and tools ECRS Microsoft Excel using functions. Vlookup and formulation of Template applications. In order to improve the working process to be more effective. It also improves the efficiency of the search for documents faster and easier.
Key words:the theory ECRS Microsoft Excel fishbone and tools.