Description:We are looking for a Thai speaking Customer Service Executive to join our dynamic pleasant and, international work environment.? We provide a culture that is open creative and, performance-oriented. Our scale and scope commitment to people and high,,, Standards of integrity make Booking.com a great place to work. As a Customer Service Executive you will, be working in different. Shifts and will be responsible for handling pre - and post booking (hotel reservations) enquiries. You are also an intermediary. Between customers and hotels.Main Responsibilities:Handle pre and post reservation enquiries by phone e-mail and, fax;Modify change, and / or cancel existing reservations;Outbound calls to hotels / guests to arrangement special requests;Liaison between guest and hotel to resolve complaints;Manage relationships with hotels by providing high levels of customer service and account management support.Required Skills:Excellent communication skills;Problem solving;Sense of responsibility;Independent and customer friendly.Our ideal candidate is:Experienced with Internet and hotel industry;Fluent in both written and spoken English and Thai;Available Full-time and flexible in work schedule;Available to attend a full-time (4 weeks) paid training.Please note that the starting date for this position will be in May 2016.You are already eligible to work in Singapore.What Booking.com will offer you:Full time (4 weeks) paid training;Work schedule 4-6 weeks in advance;International working environment;Convenient working location within Singapore;Overtime will be paid accordingly;Medical & Dental benefits.The hiring company Booking.com Customer Service Center (Singapore) Pte. Ltd. Is one of Booking.com BV "s and / or BookingSuite. BV "s support companies in Singapore. Booking.com Customer Service Center (Singapore) Pte. Ltd. Is looking for a Customer. Service Executive - Thai. Booking.com BV is the company behind, Booking.com ™ the market leading online accommodation reservation. Service in the world. BookingSuite BV is the company which operates Booking.com "s ™ newly established Accommodation Marketing. Services division. All references to "Booking.com" refer to Booking.com BV.
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