Evaluations
Monitoring employee and department progress versus company goals is an ongoing workplace problem-solving process to maintain productivity. Evaluations are used by managers and executives to compare actual performance against the goals laid out in the company business plan, or in a specific marketing plan. The analysis of those results is used to determine what issues need to be addressed, and then a plan is created to address the issues. For example, if actual sales revenue is falling behind company projections for the year, then an evaluation of the sales process will reveal shortcomings in sales methods that need to be corrected in order to get revenue production back on track.
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