We’re having a big issue to urgently need your help. Since Well Reputation factory which have been audited by TISI’s officer (auditor) for last month (Aug 10th 2015). There is one missing of documents and we’re waiting this from factory. It’s the latest one of Calibration Certification of Hi-Pot test machine since auditor found that the document had expired long ago. So he has offer for a chance to send this to laboratory for new calibration and then send back him the soft copy file of a new calibration certification of this Hi-Pot test machine.
Mr. Wang, a person in charge of factory has promised us to follow up about this issue and early send back within 15 days. But until now, it was past time more than one week and still have not any feedback from him even we’ve tried to chase him for two times as previous mail.
At this situation, Well Reputation factory is getting “CAR” (Corrective Action Request) from auditor now. That means “NO PASS”. However, as soon as we received this document from them. The license should be issued by TISI immediately.
Please be noted that we still can’t sale for JBL RMA220A & 330A models in Thai until they will have been approved the license by TISI. It also make us a great chance of losing the sale at this time.
So could you please help us to directly contact him (Mr.Wang) to acquire for this documentation? Understand Pls.!!
I appreciate of your great support.