Possible sources of information about users
A survey of user information need may involve one or more of the instruments described above, and a number of different sources may have to be consulted to collect the relevant information. Atherton provides the following guidelines which might be useful for collecting information about users.
o Study the organizational chart of the institution(s) concerned.
o Study the functional activities chart of the institution(s).
o Study the annual reports, project reports, and other publications of the institution.