At passenger handling department, I am allowed to perform everything like the staffs do. I am capable of check-in passengers even though they are grouped, CIQ, travelled with infant, and who request specific seats. Moreover, I know the pattern of the jobs. Prior to the departure time, I need to standby at the gate to prepare for boarding. Moreover, I have a chance to check the passenger’s boarding pass and ID card concerning the name, flight, date, and their seat number. After checking, I should tear the boarding passes and pass them to the staff or the other trainee who is responsible to recheck on the computer. This duty is changed overtime among the trainee and the staffs. Then, I get to prepare the documents and write the email regarding the CIQ passengers, excess baggage fees, baby stroller, restricted items, and passenger manifest to send and hand over to associated division such as customs, immigration office, and station of