Co-ordinate and communicate with sales persons, customer support and customers for orders and order dispatched plans.
• Do quotation on monthly basis or as requested.
• Receive purchase orders from customers, check whether price and all detail is correct.
• Put new orders and confirm it in E1 system.
• Make shipping documents and send it to customers after the vessel sail off.
• Deal and co-ordinate with customers to support their requirements and problem solving.
• Prepare, send customer satisfaction survey to customer in order to make a survey result every year.