Claire: Hello, how may I help you?
Roy: I would like to make an appointment with Dr. Smith, please.
Claire: What would you like to see him for?
Roy: I need my annual physical and also have a shoulder problem. It is aching.
Claire: Dr. Smith has openings next week. Are you free on Monday or Tuesday?
Roy: I am free on Tuesday afternoon.
Claire: We will schedule you for next week Tuesday at 3pm.