The project manager or facilitator must hold each team member accountable for completing his or her assignments on time. Management must support the facilitator and not only provide adequate time to complete tasks, but also take corrective action with employees who repeatedly fail to fulfill their project duties. Sticking to the methodology is critical to success. When change is being made with speed, missing or skipping a step can mean disaster. Facilitators must be aware of this and use the concepts and techniques necessary to complete a project or Lean event. By using the action plan and Lean progress documents as discussed earlier, the facilitator can stay focused on the goals and objectives of the project. However, because speed can make or break a project in many instances, the team may choose to use the flipchart method discussed in Chapter 18, where the action plan is simply listed and prioritized on the flip chart or whiteboard. Bringing the team together multiple times throughout the day to review progress will help keep the team focused on the plan. These meetings do not need to take much time at all, and they can generally be accomplished in 10–15 minutes. Management can and should be invited to these meetings to provide updates and to solicit support and assistance when required. Facilitators need to be capable of self-managing their work over time. Management’s role is to support and assist when asked, not to interject opinion and desire. The facilitator should be accountable to the executive council, not to a single manager. This accountability includes regular updates to the executive council. These updates should be focused and effectively communicate progress—or the lack thereof. Council members can use these meetings not only to understand the amount of progress being made, but also to learn about roadblocks and other issues with the value stream. Working with the facilitator, the Lean champion, and the Lean manager, the council can provide any and all necessary support to continue moving toward the goals of the project