Kindly find the trailing mail. Please do investigate and revert.
K Ricky, every single time I get a response from the team that it is not happened here at Bkk, but these complaints are very much alarming and knowing the past records (where I caught the staff red handed) I strongly believe it is very much happening here in Bkk. Please do make some systems wherein you can track all these pilferage cases and see any of the guys (sorting and loading) involved in any theft case or if you find the same guy who are/were on duty on receipts of any pilferage cases.
Dear CRM's, from an airline customer prospective we are not happy.