I've stayed at W Hotel in Hong Kong some years back and often rave about it, but my experience at W Retreat Koh Samui took WOW to a whole new level. Our stay at W Retreat was amazing and the villas and service staff were virtually flawless. The staff had a great command of English, were always very friendly and paid such attention to detail, every
hotel should look up to W's standards.
For those looking for pristine white sandy beaches, you might be disappointed as the beach by W is not the best of Koh Samui's beaches, but the hotel more than makes up for it.