INSTRUCTIONS: This survey addresses your behaviour directed at others. Specifically, we are
interested in your behaviour when you think a situation may cause another individual to feel a negative
emotion or when another is experiencing negative emotions. During these types of situations, how do
YOU behave towards others at work? Please indicate the degree of agreement or disagreement with
the following statements using the scale provided. (Respondents were asked to indicate their agreement
from 1 ‘strongly disagree’ to 7 indicating ‘strongly agree’.)