At the same time I am excited to announce that our Kanlaya (that’s Ploy) has taken on a training and development role in Operations by mentoring and developing new Trip Coordinators. So far you are doing a great job at this, Ploy, and as the Operations team grows and re-maps into sub-pillars similar to Sales we are going to need more and more senior oversight and experience to continue to raise the standards for Smiling Albino’s “Perfect Trips”.