Specific Responsibilities:
Manage the Egencia NA HOTEL team of 5 which is responsible for maintaining and expanding hotel participation in the Egencia Preferred Rate Program (EPR)
Represent Egencia to the HOTEL community in NA (Chains & Independents)
Develop and make adjustments to the HOTEL strategy in NA
Provide input into the product development process regarding the sale of hotels
Represent NA in the development of global product initiatives to ensure that the market needs of NA are considered
Develop business cases as needed to justify investment in new HOTEL initiatives.
Liase with Expedia HOTEL Team to identify opportunities and ensure that Egencia's needs are considered in the Expedia Hotel supply strategy
Ensure that the Egencia Sales, Account Management and Global Customer Service teams are well versed in the Egencia HOTEL OFFERING
Identify emerging trends in the hotel industry which may impact Egencia and make appropriate recommendations.
Resolve day to day issues related to Egencia's hotel business.
Provide regular and ad-hoc reporting on hotel performance