ACKNOWLEDGEMENTS
I wish to express my profound appreciation to Asst. Prof. Dr. Amporn Srisermbhok, my Master’s Project Advisor, for her kind guidance, valuable advice and encouragement throughout this study. I am grateful to Assistant Professor Penny Diskaprakai and Dr. U – maporn Kardkarnklai, my committees for their comments and suggestions.
I would also like to extend my gratitude to all instructors in the Business English for International Communication Program, Srinakarinwirot University for their guidance throughout my study in this Program.
Finally, I would also like to extend my thanks to the nurses of Rajavithi Hospital for their cooperation. Special thanks go to my friends for their kind assistance, suggestion and encouragement.