values beliefs and PRACTICES
values and beliefs, often unconscious, affect our response to people and situations. Most North Americans, for example, value"fairness." "You're not playing fair" is a criticism calling for changed behavior. In some countries, however, sharp people expect certain groups to receive preferential treatment. Most North Americans accept competition and believe that it produces better performance. The Japanese, however, believe that competition leads to disharmony. U.S. business people believe that success is based on individual achievement and is open to anyone who excels In England and in France, success is more obviously linked to social class. And in some countries, people of some castes or races are prohibited by law from full participation in society .