A comprehensive list of all the Nationalized and Non-Nationalized Banks of Chandigarh, Panchkula and S.A.S Nagar, Mohali was obtained from the internet. From this list, 5 banks each from both Nationalized and Non Nationalized Banks were selected by simple random sampling technique. A total of 10 banks in all were selected for the study. From each bank a comprehensive list of bank employees, having minimum 1 year of job experience of working in the same bank, were prepared. From this list, 10 employees were selected by using simple random sampling technique. Thus, from all the 10 banks, 100 employees (50 from Nationalized and 50 from Non-Nationalized Banks) fulfilling the above mentioned criteria comprised of the final sample.