Greet guests and patrons as they arrive
• Ask if guests have a prior booking
• Manage the registration process
• Ask for identification and ensure that the provided credentials are accurate
• Handle guest check-ins and check-outs appropriately
• Operate hotel switchboard, take calls and provide information and transfer calls
Tertiary education with additional qualification in hospitality management.
· 2 years of reservations experience
· Knowledge of inventory control and yield management is essential.
· Literacy in hospitality operating software
· skills required that the position needs to have knowledge in revenue management and online bookings management.