For point 1, we understand that all expenses according to invoice number IV0001289, your end paid to shipping line & port. But you need to check total charges before quote rate to us.
Because we requested you quote rate cy-door (all in) from BKK to Laos, and we also quoted rate (all in) to our client to handle this shipment accordingly. How to tell with them again for this situation?
They will think our service is not good and will not cooperate with us for next shipments.
About local charges, when quote rate to us, if you don’t know which shipping line, you can mention rate subject to local charges, we will add this charges when quote rate to our client.
However, in order to share the cost with you, we will pay a half cost arise (usd 163.24) for this invoice.
For point 2, Is the extra amount 6,000 THB due to your partner dealing with customs about owe import quota to Laos?
Because as cnee’s complain with us, your end still wait until cnee submit quota, this wasted of time to release cargo to them. Pls recheck and clarify with thanks.