Terry scope of duties as an environmental service technician but see Terry handles this request okay well let me can you nurse work with in every patient room there is a whiteboard with the attending nurse’s name and phone number written at the top this reduces anxiety for the patient because they physically see you making pay hi Mary mister with environmental services I know so called light is on room 123 yes the patients say this isn’t it quite a beating yes okay l’ll letter now right now you nurse