Data Collection
The first round (Round 1) of Delphi technique is a brainstorming process, where participating domain experts are asked to
generate and identify ideas and issues through a questionnaire instrument to ensure anonymity (Okoli and Pawlowski, 2004;
Schmidt,1997). The conventional way of conducting Round 1 of Delphi study is through a “blank sheet “approach in which
participants are asked to generate ideas for the research questions (Okoli and Pawlowski, 2004; Schmidt, 1997). The
questionnaire utilized in this study includes demographic questions such as (gender, age, qualification, work experience, etc.)
along with open ended research questions. The participants were also asked whether they consider the use of SNS a risk, an
opportunity or uncertain. Finally, the questionnaire asked to provide their email for the next phase of the Delphi study.