If organizational culture is the informal, invisible way the organization works, the management systems and structures are the formal and visible ways the organization does its work. Organizations develop systems and structures for governance, human resources, information management and technology, communications, finance, training and development, planning and evaluation, and much more. In effective organizations, these systems and structures are aligned with the organization’s vision, values and mission. They are reviewed and adapted regularly so that they stay responsive to the current needs of the organization. Policies and procedures are documented in writing for board, staff and volunteers, as appropriate. Even more important, they are understood by the people most affected by them.