1.Who are your major target customer group? What are the advantages? Explain.
1) The target group of the quarantined volume customers that has a medium level of the money in the criteria that good but the price is an important factor to consider include employees of private companies the servants, scholars
2) The target group, a group of customers that have the least fiscal position of the poor and the price in the decision include the group Students housewife employees to manage Promotion of the customer this group will be in the form of discount or promotion
2.How to provide high level customer service (extraordinary services in particular) and increase customer satisfaction? Explain.
Because we are a Tourism so we need to meet customer and employee must have asked the customer and the like and do not like what the customer Introduction after that we will have a customer can provide feedback to the service of the companies are divided into 2 categories
1) Service with a tour package to create the convenience to customers by the customer does not have to spend time in contact with a customer can choose the hotel property or a resort on the tour companies have prepared for it.
2) Service with a guided tour of the charter a charter tour or group tour is a service that is a collective bargaining agreements or for organizations with a guide will be waiting to facilitate the traveling the Company is required to create the table. The table tour traveling with a special event.
3.What are your pricing strategies? What are the advantages? Explain.
The price of the product of the tour is quite difficult because the condition of the market (demand) and the number of products available in the market. (supply) there are also other factors that determine the price:
1) The season will be launched the normal price will depend on the season in which the products of the same type can have different prices to more than double in high season.
2) The standard of the service standard that different will determine the prices of goods which the purchase of goods will be accepted in the standard.
3) The appearance of the products of the tour that may change or less and will be price.
4.How to do the promotion for your hotel business? Explain.
Advertising Sales staff to promote the sale of news and Public Relations Direct Marketing. For example, the company PIRIYA travel offer discounts to customers who is honest because it is to keep a customer can also increase the motivation to the customer loyalty and have been rewarded with the tell of the customer as well and has created a promotion every month for customers who call to purchase the program visit through the online channel of the company such as the website and the customer will have the discount in the if you select Use the services of the company again.