Words : Set the listener at ease , Be articulate ,
Body language :also known as nonverbal communication -- body language includes posture, position of hands and arms, eye contact and facial expressions. Body language that is consistent with verbal content improves understanding, while body language that is inconsistent with what is said creates confusion about the real message. Be clear and unambiguous with your body language, too., Use breathing and pauses to your advantage
The questions we ask : Enunciate clearly
Understanding preferred communication styles :
Appearance : Be vocally interesting ,
Effective Listening : Be attentive when listening and ensure that your facial expressions reflect your interest ,Ask questions