I had worked hard on a presentation to a potential customer. My boss told me that he was disappointed in the quality of the information I presented and that the customer had not been impressed. (Situation)
I was surprised as I felt I had prepared well but I asked my boss to go through the presentation with me again and explain exactly what the problems were. He pointed out outdated information and I realized that I had not used the most recent financial information in my preparation. I researched the updated information and asked if I could rework things and prepare a new proposal for the customer. He agreed. Once I had sent the proposal I followed up with the customer to ask if he had any queries. (Action)
We didn't get that particular contract but the company has asked us to submit a proposal for some other business" (Result)