Why you need a voice, tone and style guide
It’s easy to assume that brand voice just comes naturally. And it may well do, if you have a small central team creating content, who all have intimate experience of the brand, think identically and will never leave the business.
If this isn’t your situation, you need a voice, tone and style guide.
Why? Putting one in place will:
strengthen and differentiate your brand through consistent use of a well-thought through voice
promote uniformity in content across different teams, channels and formats
make working with agencies and freelancers easier by giving them guidelines to create on-brand content
ensure you create content that is sensitive to and resonates with your audience
give you a benchmark to judge content against, or refer to in argument over whether title case is right or wrong