Most people think they need a credit card to make a hotel reservation. But this often isn't true. A traveler can use a debit card or cash to secure accommodations. Pay for online hotel bookings by making a deposit with a credit card. When you book, your credit card may charge you a fee to make the currency exchange. Please note early booking discount rate requires prepayment at time of booking. If something goes wrong after you book and you need to make a complaint. A repair or a refund is all possible options where goods are faulty. The situation for services that you are unhappy. For example, if you have a complaint about a filthy room or dust in your room you need to complain to the housekeeper. Hotel's housekeeping must do vacuum the room everyday.