short of reasonable organizational goals. Leaders should develop a thorough understanding of the dynamics of group behavior and master the skills required for coping with its positive and negative influences. In summary, organizations have common internal traits such as objectives, structure, processes, and behavior. Furthermore, these traits are not separate and distinct; they are overlapping, interdependent factors in the broader organizational system. All affect organizational behavior, and all provide the astute manager with a fundamental basis for examining and understanding organizations.