Dear Johnny,
After seeing the photos of the reported issue, our findings are:
1. The body is made over a year ago in 2014
2. The damage is caused by incorrect application from the end user- the gas struts are being pulled as a grab handle to jump in the rear tray... This is definitely not its application and thus why caused the bending of our gas struts
These gas struts are not standard stored items in our stock thus, we will need lead time to order for your customer replacement.
I believe my team has already informed with your team about the replacement ordering process and in process