Can you please send me the contact person’s name and email address in your finance department and I will approach them directly. As mentioned to you earlier, we had issues with payment with your company before and I had to get guarantees from Mr. Chong for us to continue doing business with your company with 30 days payment terms. I know that Mr. Chong is no more with E-Steel and I do not want our accounts to put you company on hold for late payment again.
Alisa sent you a reminder before the payment became due and as far as I am concerned it was unfortunately not acted upon in a timely manner.